Unplug the console's power cable and wait for 10 seconds.Press and hold the Xbox button on the front of the console for 10 seconds.If you continue to experience issues with your game crashing, you may need to contact Xbox Support for further troubleshooting here.īelow are additional troubleshooting steps you can try if the above did not work: Power Cycle the Console.If it does crash on a brand new game, uninstall/reinstall the game.If it does not crash on a new game, the issue most likely is related to a bad save and/or mod. Disable any mods added and start a 'new' save to see if the issue occurs on a brand new game.Most crashing issues are related to a corrupted save and/or a bad mod being added to your game.